Effective Date: January 1, 2026

Welcome to Aurex Capital. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how Aurex Capital ("we," "our," or "us") collects, uses, stores, shares, and protects your information when you access or use our website, mobile applications, products, and services.

By using our platform, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue the use of our services.

We may collect various types of information from users, including but not limited to:

When you register for an account or use our services, we may collect:

• Full Name
• Email Address
• Phone Number
• Residential Address
• Country of Residence
• Date of Birth
• Government-issued Identification
• Profile Photograph (where required)
• Payment Information
• Cryptocurrency Wallet Address
• Banking Details (if applicable)

Depending on the services you use, we may collect:

• Deposit history
• Withdrawal history
• Investment history
• Transaction records
• Wallet balances
• Payment verification documents

We automatically collect certain technical information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Internet Service Provider
• Cookies
• Log Files
• Time Zone
• Access Times
• Pages Visited

We collect information in several ways:

• Information you provide during registration.
• Information submitted when verifying your identity.
• Information entered when making deposits or withdrawals.
• Cookies and similar tracking technologies.
• Information gathered automatically while using our website.
• Communication records from emails, support tickets, and live chat.

Your information may be used to:

• Create and manage your account.
• Verify your identity.
• Process deposits and withdrawals.
• Provide investment-related services.
• Improve our website performance.
• Respond to customer support requests.
• Detect and prevent fraud.
• Comply with legal obligations.
• Monitor suspicious activities.
• Improve user experience.
• Send important service updates.
• Notify users about new products and features.
• Conduct internal research and analytics.

Aurex Capital uses cookies to improve user experience.

Cookies help us:

• Remember login sessions.
• Save user preferences.
• Analyze website traffic.
• Improve website functionality.
• Prevent fraudulent activities.
• Enhance security.

Users may disable cookies through their browser settings, although doing so may limit certain features of our services.

Protecting your information is one of our highest priorities.

We implement reasonable administrative, technical, and organizational security measures including:

• SSL Encryption
• Secure Servers
• Firewall Protection
• Password Encryption
• Multi-Factor Authentication (where available)
• Regular Security Monitoring
• Access Control Systems
• Fraud Detection Systems

Although we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

To comply with applicable laws and help prevent fraud, money laundering, and other financial crimes, Aurex Capital may request identity verification documents.

These documents may include:

• Passport
• National Identity Card
• Driver's License
• Utility Bill
• Bank Statement
• Selfie Verification

Failure to complete verification may limit access to certain services.

We actively monitor accounts for:

• Unauthorized access
• Suspicious transactions
• Multiple account abuse
• Identity fraud
• Payment fraud
• Money laundering attempts
• Cybersecurity threats

Accounts suspected of violating our policies may be temporarily restricted while investigations are conducted.

We do not sell your personal information.

However, we may share information with:

• Payment processors
• Banking partners
• Identity verification providers
• Cloud hosting providers
• Security providers
• Legal authorities when required by law
• Regulatory agencies where applicable
• Professional advisers such as auditors or legal counsel

Our platform may contain links to third-party websites or services.

These websites operate independently from Aurex Capital.

We are not responsible for the privacy practices of third-party websites. Users should review their privacy policies before providing personal information.

Your information may be transferred to and processed in countries other than your country of residence.

By using our services, you consent to such transfers, subject to appropriate safeguards where required.

We retain your information only for as long as necessary to:

• Maintain your account
• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Depending on applicable law, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of eligible information.
• Restrict certain processing activities.
• Object to certain types of processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format, where applicable.

Requests may be subject to verification and legal limitations.

With your consent where required, Aurex Capital may send:

• Product announcements
• Investment updates
• Promotional offers
• Company news
• Service notifications

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting our support team. Transactional and security-related communications may still be sent as necessary.

Our services are intended only for individuals who are at least 18 years of age or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Users are responsible for maintaining the confidentiality of their login credentials.

You should:

• Use a strong password.
• Enable Two-Factor Authentication if available.
• Never share your password.
• Notify Aurex Capital immediately if you suspect unauthorized access to your account.

Aurex Capital may disclose personal information if required to:

• Comply with applicable laws or regulations.
• Respond to lawful requests from public authorities.
• Enforce our Terms and Conditions.
• Protect the rights, safety, or property of Aurex Capital, our users, or others.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

The revised version will be posted on our website with an updated effective date. Continued use of our services after changes become effective constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details provided on the Aurex Capital website or through our official customer support channels.

By accessing or using Aurex Capital's services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.